
| Etail is retail is etail |
| Wednesday, 23 May 2012 | |||
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Some obligatory stats on the (r)etail (r)evolution:
Now, consumers' current 'online' experiences are of course fundamentally different to those during the early dotcom boom: e-commerce is no longer just about choice, price, convenience, reviews and ratings, but also about everything that consumers look for in any purchase: status, the right product and a compelling experience. So, time to learn about and profit from the latest innovations that are transforming e-commerce, and ultimately, reshaping shopping behavior. Both on and offline. Four themes jump out: For consumers who are constantly connected, buying online is simply another option, rather than a wholly separate and distinct medium. Featuring sub-trends like SCREEN CULTURE, ALL THE WEB’S A (SHOP) WINDOW and ON TO OFF / OFF TO ON. #2: (M)ETAIL Going ‘online’ now means immersing oneself in (and enthusiastically adding to) a rich, personalized, social web. Featuring sub-trends CASHING IN ON CURATION, SELL-YOUR-OWN STORES, RETAIL INVESTMENT and AT YOUR SERVICE. #3: E(ASY)-COMMERCE All the barriers initially holding e-commerce back (e.g. correct fit, secure payments, convenient deliveries) have been significantly reduced, if not totally removed. Featuring sub-trends PERFECT FIT, DELIVERY DELIGHT, LIFE: SUBSCRIBED and PERFECT PAYMENTS. Consumer expectations at large are now set online. Endless choice, instant gratification, total transparency, seamless collaboration, the list goes on… Featuring sub-trends like NICHE RICHE, CROWD CLOUT, TOTAL TRANSPARENCY, ETAIL-TAINMENT and EXCLUSIVE EXPERIENCES Trendwatching.com: Click the links for more on each theme
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